Behavioral Health Technician

3 days ago


Phoenix, Arizona, United States MIND 24-7 Full time
About MIND 24-7

MIND 24-7 is an Arizona-based company that prioritizes accessible and immediate walk-in mental health facilities, available 24/7. Our services include Psych Express Care, Psych Crisis Care, and Psych Progressions (Outpatient Therapist Services). By enhancing patient care and reducing pressure on the mental health system, we aim to provide exceptional services to those in need of care.

Job DescriptionBehavioral Health Technician

The Behavioral Health Technician (Patient Care Coordinator) is responsible for overseeing the comfort and engagement of patients during their stay. They are trained to assist patients and the clinical team in maintaining a calm and therapeutic environment. Key responsibilities include assisting the nursing team with vital signs and point-of-care testing, intervening in the administration of seclusion and restraint as needed, and ensuring the safety and comfort of patients.

Essential Job Functions
  1. Maintain the safety and comfort of patients during their stay in the center
  2. Conduct security screening and inventory property of individuals upon admission to the facility
  3. Intervene with escalated individuals using therapeutic techniques for de-escalation and perform restraints/seclusions when needed
  4. Lift, move, and transport individuals using proper body mechanics or lifting devices for accident prevention
  5. Assist individuals with activities of daily living, including eating, bathing, dressing, toileting, and transferring
  6. Conduct and document individual vitals and report questionable results to the RN/Physician
  7. Conduct and document BAL, urine drug screens, and urine pregnancy tests
  8. Document all services and significant individual interactions in the electronic health record
  9. Responsible for maintaining and ensuring the cleanliness of the facility and designated unit
  10. Perform light cleaning of the interior center, collect soiled linen, and launder individual clothing as needed
  11. Other duties as assigned
Qualifications
  • High School Diploma or equivalent
  • Level 1 Fingerprint Clearance Card, or ability to obtain upon hire
  • 1-3 years' experience within a behavioral health setting in a similar role
  • Compassionate attitude towards patients
  • Exceptional listening and communication skills
  • Food Handlers Card desired or willingness to obtain


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