Restoration Services Management Professional
20 hours ago
We are seeking an experienced Restoration Operations Manager to join our team at Underwood Capital LLC. As a key member of our operations team, you will be responsible for overseeing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. This role entails developing strategic plans to drive business growth, managing company resources, and upholding strict compliance with industry standards.
Responsibilities:
- Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction.
- Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
- Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.
- Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
- Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.
- Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.
Qualifications:
- Bachelor's degree in Business Administration, Management, or equivalent combination of education/certifications and relevant work experience.
- 3-5 years of proven experience in a managerial role within the restoration industry.
- Current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications & Mold Remediation License.
- Strong understanding of business management, operational processes, and customer service.
- Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
- Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
- Comfortability in creating Xactimate estimates.
- Ability to learn and work within various technologies.
- Ability to work in the field when needed.
Benefits:
- Competitive salary range: $85,000 - $110,000 per year.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- Opportunities for career advancement.
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