Technical Enablement Developer

1 week ago

Mc Lean VA, United States Amazon Web Services, Inc. Full time

About Amazon Web Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're a company that values innovation, customer obsession, and continuous learning. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

We strive to become Earth's Best Employer by continuously raising our performance bar. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the Role

As a Technical Enablement Developer, you will work on the Global Tech Field Design team, which supports a technical field of solutions architects, customer solutions managers, and ProServe through technical foundational work, service specialization, industry specialization, customer engagements, promotions, and career advancement. The ideal candidate is an innovative, driven, problem-solving developer with experience working across multiple instructional delivery modalities to create high-quality learning experiences that support our growing technical field.

You will curate and design learning solutions that align with the needs of our technical field and guide them through their tenure at AWS as they serve our end customers. This role requires an individual with training or technical documentation experience, and above all, a passion for learning.

Key Responsibilities:

  • Work with audience representatives to understand training needs and collaborate with SMEs across AWS to build technically accurate training.
  • Lead working sessions with project SMEs and stakeholders to drive collaborative, innovative design.
  • Own projects end-to-end, including written content development, visual content development, additional graphic or video content (as needed), content reviews, technical reviews, and publishing.
  • Propose and drive innovative approaches to enablement, meeting the field where they are and breaking the bounds of traditional learning through automation, scale, integration, and generative AI.

Requirements:

  • 3+ years of experience in curriculum/training design/development or enablement design/development.
  • Bachelor degree in instructional design, instructional technology, or related field.
  • 2+ years of formal education and/or experience in technical subject matter and/or experience with AWS Cloud services, plus experience communicating technical and/or complex concepts and processes using clear, simple language, and visuals.
  • 3+ years of experience developing learning content (instructor-led, digital self-paced/e-learning, video content, job aids, knowledge assessments) using various authoring platforms and tools, such as Articulate 360, Lectora, Captivate, Adobe Creative Suite (InDesign, Illustrator, and Photoshop), and/or related tools.

Compensation:

The estimated annual salary for this role is $150,000 - $200,000, depending on location and experience. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Benefits:

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit the Careers page.

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