Support Services Supervisor

3 weeks ago


San Antonio, Texas, United States University Health Full time
Job Summary

As a Support Services Supervisor at University Health, you will play a critical role in ensuring the smooth operation of our clinical services. This includes coordinating, training, and supervising a team of Customer Service Representatives, Unit Clerks, and Medical Records clerks to meet departmental needs. You will be responsible for performance of para-administrative and clerical duties in support of clinical services, including patient reception, appointment scheduling, registration, insurance verification, and health information storage and maintenance. Additionally, you will participate in the departmental quality improvement program and prepare regular reports to support department requirements. If you have a strong background in medical records or a related medical field, and experience in an ambulatory care setting, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Coordinate, train, and supervise a team of Customer Service Representatives, Unit Clerks, and Medical Records clerks
  • Perform para-administrative and clerical duties in support of clinical services
  • Participate in the departmental quality improvement program
  • Prepare regular reports to support department requirements
  • Consult and collaborate with staff from other departments and agencies as needed

Requirements
  • High school diploma or equivalent required
  • Two years college or equivalent work experience in Medical Records or a related medical field required
  • One year of supervisory experience preferred
  • Experience in an Ambulatory Care setting preferred


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