Customer Service Representative
1 week ago
Job Title: Customer Service Representative - Medical Field
About the Role:
We are seeking a skilled and compassionate Customer Service Representative to join our team at LifeBridge Health. In this critical role, you will be responsible for handling customer requests and providing exceptional support to our patients.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or other channels
- Provide accurate and timely information to customers regarding their medical needs
- Work collaboratively with healthcare providers to resolve customer issues
- Maintain accurate records of customer interactions and update patient information as needed
Requirements:
- Degree equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field
- 1-3 years of experience in a customer service or medical field
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
About LifeBridge Health:
As one of the largest healthcare providers in Maryland, we strive to deliver high-quality patient care and exceptional customer service. Our team is dedicated to making a positive impact on the lives of our patients and their families.
Compensation and Benefits:
Our competitive salary range is $16-$21 per hour, based on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
How to Apply:
If you are passionate about delivering exceptional customer service and have a strong background in the medical field, please submit your application today. We look forward to welcoming you to our team
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