IT Services Technician
1 week ago
**Job Summary:**
We're seeking a skilled Data and Voice Network Professional to join our team at IT Voice. As a key member of our operations team, you'll provide advanced technical support for our data and voice services, troubleshoot complex issues, and collaborate with our engineering team to ensure seamless system performance.
About You:
- You have a strong background in information technology, computer science, or a related field.
- With at least 3+ years of experience in technical support, you're well-versed in data and voice services, network configuration, and troubleshooting.
- You're proficient in LAN, WAN, and Layer 3 switching, and possess networking certifications like Network+, CCNA, VMware, and Microsoft Azure.
- You've worked with firewall, router, and managed switch technologies, and are familiar with WatchGuard, Netgear, Cisco, SOPHOS, and Ubiquiti.
- You excel in problem-solving, multitasking, and communication, and can work independently with minimal supervision.
What We Offer:
- A competitive salary of $60,000 - $80,000 per year, based on experience
- A comprehensive benefits package, including 401(k), dental insurance, health insurance, life insurance, paid time off, travel reimbursement, and vision insurance
- A collaborative work environment where you can grow professionally and make a real impact
How to Apply:** If you're passionate about delivering exceptional service and want to join a dynamic company that values teamwork and customer satisfaction, please submit your resume and a brief cover letter outlining your qualifications and experience.
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