Senior Account Manager

5 days ago


New York, New York, United States Winid Full time

About Winid

Winid is a talent acquisition consultancy that specializes in Executive Search, RPO and Talent Solutions. Our mission is to drive growth and fulfillment for individuals and organizations by facilitating opportunities and helping businesses find the right professionals.

About the Role

We are seeking a dynamic Senior Account Manager to join our team. As a Key Account Executive, you will be responsible for managing key accounts, overseeing order processes, and ensuring smooth operations in both 1P and 3P environments. Your primary focus will be on account management, PO order management, order fulfillment, invoice reconciliation, collaboration, and product management.

Responsibilities

  1. Account Management:
    • Identify opportunities for account growth and revenue generation
    • Develop and implement account strategies to achieve sales targets
    • Collaborate with internal teams to address account needs and resolve issues promptly
    • Prepare and deliver reports on account performance and initiatives
  2. PO Order Management (1P & 3P Environment) :
    • Process incoming purchase orders, including replenishable and future staged orders
    • Confirm purchase orders and quantities in the vendor central system before shipping
    • Proactively manage open orders and backorders for timely fulfillment
  3. Order Fulfillment and Shipment Planning :
    • Ensure purchase orders are picked and shipped within specified timeframes
    • Enter bi-weekly shipment plans in Amazon Seller Central
  4. Invoice Reconciliation :
    • Verify that invoices match corresponding purchase orders
  5. Collaboration and Communication :
    • Work closely with operations and logistics teams
    • Reconcile shipments and monitor EDI transactions
    • Submit and manage disputed chargeback cases as needed
  6. Product Management :
    • Manage product SKUs and maintain up-to-date catalog information
  7. Customer Support :
    • Respond to customer inquiries and questions as needed

Additional Responsibilities

  • Collaborate with marketing teams to optimize product listings and enhance brand visibility
  • Participate in sales meetings and contribute to strategic planning initiatives

Requirements

  • Detail-oriented with a focus on accuracy
  • Strong organizational skills for multitasking
  • Proficient in Microsoft Office Suite
  • Effective time management and prioritization abilities
  • Critical thinking and problem-solving skills
  • Excellent written communication skills
  • Experience with Amazon's Vendor or Seller Central systems is preferred but not required
  • Training is provided for suitable candidates

Compensation and Benefits

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, plus benefits and opportunities for professional growth and development. If you're passionate about the beauty industry and have a knack for account management and operational excellence, we'd love to hear from you.



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