Customer Experience Ambassador

7 days ago


Van Nuys, California, United States Clay Lacy Aviation Full time
About Clay Lacy Aviation:

We are a leading provider of private aviation services, dedicated to delivering exceptional customer experiences. Our Front Office Team is at the heart of our operation, and we are seeking a talented and motivated individual to join us as a Customer Experience Ambassador.

**Job Description:**
In this role, you will be responsible for delivering personalized service to our clients, establishing long-term relationships, and promoting our FBO to ensure high customer satisfaction. You will work closely with our team to provide exceptional customer experiences, resolve customer complaints, and contribute to the training and development of other FBO employees.

**Key Responsibilities:**
* Deliver personalized service to our clients, meeting their needs and exceeding their expectations
* Establish long-term relationships with clients, building trust and loyalty
* Promote our FBO to ensure high customer satisfaction

**Requirements:**
* A college degree in Hospitality or equivalent
* Three to five years of experience in aviation client relations
* Excellent communication and interpersonal skills

**Benefits:**
* Fully paid medical, dental, and vision insurance
* Paid vacation and holidays
* 401K plan
* Employee discounts

**Estimated Salary Range:** $60,000 - $80,000 per year

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