Customer Service Representative

7 days ago


Harris, Minnesota, United States Annie Burton - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Agent Team Member. This role offers a unique opportunity to work with State Farm insurance and financial service products, providing exceptional customer service and building strong relationships with clients.

About the Role

As an Agent Team Member, you will be responsible for establishing and maintaining customer relationships, providing prompt and accurate service, and ensuring excellent communication skills. You will also maintain a strong work ethic and commit to success every day.

Responsibilities
  • Establish customer relationships and follow up as needed
  • Provide friendly and accurate customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification
  • Maintain a strong work ethic and commitment to success every day
Requirements
  • Excellent written, verbal, and listening communication skills
  • People-oriented and able to learn computer functions quickly
  • Organizational and detail-oriented skills
  • Ability to problem-solve proactively and multitask
  • Bilingual ability, with Spanish preferred
Benefits
  • Salary plus commission/bonus structure

This is a fantastic opportunity to grow your career in sales and customer service, while working with a leading insurance company. If you are motivated, organized, and enjoy working with people, please consider applying for this role.



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