Chicago Property/Casualty Insurance Leader

3 weeks ago


Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

About the Role

We are seeking an experienced Property/Casualty Insurance Leader to lead our Middle Market Commercial team in the Chicago market. The successful candidate will have a proven track record of delivering exceptional client service, driving revenue growth, and building strong relationships with insurance carriers.

Key Responsibilities

  • Lead the Middle Market segment of the business, including Team Leaders, Account Executives, and Account Managers.
  • Assist client-facing colleagues by utilizing industry experience and in-depth knowledge of insurance markets, policy provisions, claim processes, business environment, and risk mitigation.
  • Build upon and improve existing operational processes to drive efficiency and client satisfaction.
  • Acquire understanding of clients' business and insurance objectives and critically analyze and compare insurance plans to determine suitability.
  • When counseling clients on appropriate coverage, assess risks based on clients' situation and determine proper coverage to insure and mitigate those risks.
  • Build strong relationships with internal customers, including producers, sales leadership, client service, Risk Services, and Claims Consulting, as well as external trading partners.
  • Provide leadership in negotiating terms, conditions, and pricing directly with insurance carriers.
  • Lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve.
  • Can lead client meetings, including renewal meetings, as a member of the Senior Leadership team.
  • Support, mentor, and train Account Executives and Account Managers, as necessary.
  • Oversee functions performed by Team Leaders, Account Executives, and Account Managers, including approval of renewal strategies and resolution of client and carrier issues.

Requirements and Qualifications

  • 10+ years of experience and demonstrated proficiency in a Property/Casualty Account Management role, with demonstrated leadership experience.
  • Excellent oral and written English communications skills.
  • Leadership experience and independent responsibility for client retention preferred.
  • Ability to lead and influence in a team environment.
  • Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems.
  • Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required.

Compensation and Benefits

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

About Us

5H2 Hub International Midwest Limited is a leading insurance brokerage firm that serves a diverse range of clients across North America. We are committed to delivering exceptional client service, driving revenue growth, and building strong relationships with insurance carriers.



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