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Care Coordinator Specialist

1 month ago

New York, New York, United States Volunteers of America-Greater New York Full time

Job Summary

We are seeking a skilled Care Coordinator Specialist to join our team at Volunteers of America-Greater New York. In this role, you will work with homeless individuals with substance use disorders to provide them with access to treatment, benefits, and housing.

Key Responsibilities

  • Conduct outreach and engagement visits to Wellness Centers, Safe Havens, Shelters, and other areas within the catchment area.
  • Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
  • Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings.
  • Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals.
  • Provide supportive counseling to strengthen clients' ability to achieve behavior change and other goals.
  • Promote a successful transition to permanent housing through skills-building, case management, and counseling.

Requirements

  • A minimum of 60 college credits (BA preferred) plus two years of relevant work experience.
  • Familiarity with homelessness, mental health, and/or substance abuse population required.
  • Demonstrated ability in verbal and written communication, including basic computer skills.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Life insurance and retirement plan.
  • Educational Reimbursement Program (includes tuition and license/certification).
  • Paid Time Off which is accrued monthly and rolls over from year to year.