Customer Service Ambassador for Family Dollar
4 weeks ago
About Family Dollar: As a leading retailer, we strive to provide exceptional customer experiences through our dedicated team members. This role is an excellent opportunity to join our team and contribute to our mission of serving the community.
Job Summary: We are seeking a highly motivated Customer Service Ambassador to join our team in Family Dollar, a dynamic retail environment where you will have the chance to work with a diverse range of products and interact with customers from various backgrounds. Your primary responsibility will be to provide outstanding customer service, ensuring their needs are met and they have a positive shopping experience.
Responsibilities:
- Provide exceptional customer service: Be proactive in greeting customers, answering their questions, and assisting them with selection of merchandise.
- Operate cash registers: Process sales transactions efficiently and accurately, handling cash, credit card payments, and returns.
- Maintain a clean and organized store environment: Ensure the sales floor, stockroom, and customer areas are tidy and well-organized.
- Meet sales targets: Contribute to achieving sales goals by promoting products, suggesting sales, and providing excellent customer service.
Requirements:
- High school diploma or equivalent: We require a high school diploma or equivalent to ensure you have the necessary skills and knowledge to perform the job requirements.
- Excellent communication skills: You should be able to communicate effectively with customers, colleagues, and management.
- Basic math skills: You should be able to accurately handle cash, credit card transactions, and process returns.
- Physical demands: You should be able to stand for long periods, lift up to 25 pounds, and move quickly around the store.
Benefits:
- Competitive hourly rate: $12-$15 per hour based on experience.
- Opportunities for advancement: As a valued member of our team, you will have opportunities to advance to leadership roles or specialized positions.
- Benefits package: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
What We Offer: In addition to a competitive salary and benefits package, we offer a dynamic work environment, opportunities for growth and development, and a team-oriented culture. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, apply today to join our team as a Customer Service Ambassador
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