Human Resources Generalist

7 days ago

Erie, Pennsylvania, United States Definiti Full time
About Definiti

Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what's next for their retirement plans.

Job Summary

The People and Culture Generalist will possess understanding and working knowledge of common HR practices to function as our operational lead and HRIS expert. The Generalist will also serve as a backup resource for other members of the People and Culture team.

Key Responsibilities
  • Communication
    • Respond to or triage inquiries to other People and Culture team members as needed
    • Coordinate internal acknowledgements and announcements
  • Human Resource Information System (HRIS) Administration
    • Responsible for maintaining the accuracy of all data in the company HRIS, and the implementation, configuration, customization, maintenance, and addition of modules
    • Outline feasibility and costs of system upgrades and enhancements; suggest, design, test, implement, and evaluate solutions
    • Drive events in HRIS such as engagement surveys, merit, performance reviews, etc.
    • Analyze business process issues and/or problems and provide assistance to system users; conduct research on possible solutions and makes recommendations based on findings
    • Ensure HRIS integrates with carrier systems to share data
    • Responsible for accurate, timely, and efficient data entry into the company HRIS
    • Manage permissions, privacy, and access settings for HRIS users
    • Create custom and system data reporting and other outputs from HRIS for various stakeholders
    • Provide first-level technical support, troubleshooting, and guidance to HRIS users
  • Federal and State Compliance
    • Ensure and project manage multi-state and federal compliance law; perform routine data audits
    • Research, review, audit, and register the company's compliance with policies and laws such as CMS, PCORI, 5500s, FLSA, wage & hour laws, unemployment claims, workers' compensation claims and insurance, FMLA leave laws, posting requirements, EEOC reporting and other legal requirements as directed
  • Operations
    • Utilizing a working knowledge of HR functions, identify needs and develop solutions such as process, audits, reports, and templates (checklists, trackers, form letters/memos, mail-merges etc.)
    • Lead a variety of projects, working with key stakeholders, to successful completion balancing project objectives and fine details
    • Review existing policies, identify necessary changes, research as needed, and draft updates
    • Organize and maintain the electronic file structure
    • Drive the process of year-end preparations for the People and Culture team
    • Document and maintain standard operational procedures (SOP) for the People and Culture team
  • Other Functions
    • Serve as a backup resource for benefits administration, payroll support, onboarding and offboarding, employee relations, performance management, leave of absence administration, and recruiting as needed
    • Assist with planning and administering programs or projects related to budgets, compensation, and workforce planning
    • Assist in the development and/or delivery of training and educational content
    Requirements
    • Ability to work in a fast-changing environment supporting continuous growth
    • Strong verbal and written communication skills
    • Forward-thinking mindset with strong analytical and problem-solving skills
    • Strong planning and organizational skills to manage multiple priorities simultaneously
    • Keen attention to detail for accuracy
    • Demonstrate sound judgment when making decisions and operate with discretion and integrity
    • Ability to independently assess issues as they arise, maintain composure under pressure, and develop thoughtful and appropriate responses
    Education and Qualifications
    • High school diploma or GED required
    • Bachelor's degree in human resources or related field of study required
    • 3+ years of experience as a Human Resources Generalist with multi-state experience or related position required
    • Experience with a commercial HRIS with demonstrated familiarity of functionality required
    • Working knowledge of federal and state regulations and the ability to deal sensitively with confidential material
    • Working knowledge of HR functions and procedures (e.g., compliance, pay and benefits, recruitment, training, and development, etc.)
    • Microsoft Office skills to include Outlook, Word, and PowerPoint; Strong understanding of Microsoft Excel with proficiency in pivot tables, conditional formatting, formulas, macros, etc.; ability to navigate web-based programs
    • Current HR designation (SHRM or HRCI), or ability to obtain designation within 9 months of start date is required

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