Data Insights Specialist

5 days ago


San Antonio, Texas, United States S2ssoft Full time
About S2ssoft

We are a forward-thinking organization dedicated to innovation and excellence in the AIOps space. Our team is passionate about harnessing the power of data to drive strategic decisions and continuous improvement.

Compensation

The estimated annual salary for this role is $120,000 - $150,000, depending on location and experience.

Job Description

As a skilled Reporting Analyst, you will play a critical role in developing and delivering custom reports that measure the adoption and effectiveness of our Event Management pipeline and Self-Healing solutions. You will work closely with our AIOps Platform leadership to understand reporting requirements and objectives, design, develop, and maintain custom reports and dashboards, analyze data to identify trends, patterns, and insights, and present findings and recommendations to stakeholders in a clear and concise manner.

Key Responsibilities
  • Collaborate with AIOps Platform leadership to understand reporting requirements and objectives.
  • Design, develop, and maintain custom reports and dashboards to track the adoption and performance of the Event Management pipeline and Self-Healing solutions.
  • Analyze data to identify trends, patterns, and insights that inform decision-making and strategy.
  • Ensure data accuracy and integrity in all reports and dashboards.
  • Presentation of findings and recommendations to stakeholders.
  • Continuously improve reporting processes and tools to enhance efficiency and effectiveness.
  • Stay up-to-date with industry best practices and emerging trends in AIOps and data analytics.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Data Analytics, or a related field.
  • Proven experience in a reporting or data analyst role, preferably within an AIOps or IT operations environment.
  • Strong proficiency in data visualization tools (e.g., Tableau, Power BI) and reporting software.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication skills, with the ability to present complex data in an understandable manner.
  • Experience with Event Management and Self-Healing solutions is a plus.
Preferred Skills
  • Knowledge of AIOps platforms and technologies.
  • Familiarity with scripting languages (e.g., Python, R) for data analysis.
  • Experience with machine learning and AI-driven analytics.


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