Automotive Financial Coordinator
6 days ago
McGrath Acura of Downtown Chicago is committed to creating an exceptional work environment for its employees, recognizing their value as the company's greatest asset. Over the years, our team members have contributed to our success, helping us earn various awards and prestigious benchmarks.
We Offer
- All Sundays Off
- 401(k) 50% Match
- Health & Dental Care
- Holiday Bonus Pay
- Progressive, Rewarding Pay Plans
- Top Performing Long-Term Employees Receive Promotion Opportunities
- Paid Vacation
The Automotive Financial Coordinator is responsible for accurately processing customer payments, managing cash registers, and providing excellent customer service in an automotive dealership or repair shop setting. This role involves handling financial transactions efficiently while maintaining a professional demeanor.
Key Responsibilities:
- Transaction Processing:
- Audit and process cash, credit card, and check transactions using a cash register or point-of-sale (POS) system.
- Issue receipts, refunds, or exchanges as needed.
- Reconcile cash drawer at the beginning and end of each shift, ensuring accurate cash handling.
- Customer Service:
- Welcome customers warmly and assist them with payment and billing inquiries.
- Address customer concerns or issues related to transactions promptly and professionally.
- Provide information about dealership services, promotions, and policies.
- Duties:
- Perform administrative tasks such as data entry and filing
- Assist in scheduling appointments for service or repairs as needed.
- Additional Duties:
- Support other departments as needed, including assisting with service writers, parts counters, or other administrative tasks.
- Stay updated on dealership promotions, service offerings, and new products to effectively communicate with customers.
- Qualifications and Requirements
- Education: High school diploma or equivalent required. Some post-secondary education in business or finance is a plus.
- Experience: Previous cashier or customer service experience preferred, particularly in an automotive or retail environment.
- Skills:
- Strong numerical and mathematical skills for accurate transaction handling.
- Excellent customer service and communication skills.
- Proficiency with POS systems and cash handling procedures.
- Ability to manage time effectively and work in a fast-paced environment.
- Attention to detail and problem-solving skills.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health and dental care, 401(k) 50% match, paid vacation, and holiday bonus pay.
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