Debt Resolution Specialist

1 week ago


King of Prussia, Pennsylvania, United States The J.G. Wentworth Company Full time
Job Overview

We are seeking a highly skilled Debt Resolution Specialist to join our team in Chesterbrook, PA. As a key member of our organization, you will be responsible for resolving debt disputes and ensuring compliance with company guidelines.

Estimated Salary: $60,000 - $80,000 per yearResponsibilities:
  • Review and process plan changes to ensure seamless settlement execution.
  • Analyze internal and external reporting to identify payment escalations and resolve issues promptly.
  • Negotiate creditor payments and assist in setting up make-up checks for lost or undelivered payments.
  • Collaborate with escrow teams and creditors to resolve payment discrepancies and issues.
  • Evaluate settlements to ensure adherence to compliance guidelines.
  • Resolve broken settlements through phone and email communication.
  • Assist in negotiating creditor settlements.
Requirements:
  • Bachelor's degree or 3+ years of experience in banking.
  • Demonstrated written and verbal communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail and accuracy.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, and Adobe).
Benefits:
  • Full medical, vision, and dental benefits.
  • 401(k) with company match.
  • Flexible hybrid schedule (after training and probationary period).
  • 15 days of paid time off.
  • Paid vacations and holidays.
  • On-site gym and gym membership reimbursement.
  • Employee referral bonuses.
  • Public transportation discounts.
  • Company happy hours.
  • Business casual dress code.

The J.G. Wentworth Company is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on protected characteristics as outlined by federal, state, or local laws.



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