Field Service Engineer

4 weeks ago


Tate, United States TOPCON Full time
Job Summary

Topcon is seeking a highly skilled Field Service Engineer to provide technical support for our customers. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing Topcon's extensive portfolio of Eyecare equipment, examination lanes, and telehealth network platforms.

Key Responsibilities
  • Provide technical support and troubleshooting for customers
  • Install, maintain, and repair Eyecare equipment and examination lanes
  • Collaborate with internal teams to evaluate communications and functionality within local and remote network infrastructures
  • Perform hardware and software upgrades and limited departmental projects
  • Manage and control field inventory, tools, test equipment, technical documentation, and other assigned equipment
  • Prepare and submit applicable field service documentation in a complete, accurate, and timely manner
Requirements
  • Minimum 1 year of relevant work experience
  • Previous experience as a field service professional or in a relevant capacity is preferred
  • CompTIA Network+ certification or networking background preferred
  • High school diploma or equivalent required
  • Associates or Bachelors preferred
Benefits
  • Competitive base pay range: $30.00 to $35.00 Hourly
  • Eligibility for a $600 monthly car allowance
  • Comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts, and a 401(k) plan with employer match


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