Customer Service Representative

2 days ago


Modesto, California, United States The West Experience Real Estate Group Full time

About The West Experience Real Estate Group

We are a dynamic real estate company based in Modesto, CA, dedicated to providing exceptional customer service to our clients. We are seeking a highly skilled Customer Service Specialist to join our team.

Key Responsibilities

  • Customer Service
    • Develop and implement customer service policies and procedures to ensure consistent service quality.
    • Build and maintain strong, trusting relationships with clients by understanding their business needs and goals.
    • Proactively identify opportunities to enhance the company's products or services based on client feedback and market insights.
  • Administrative Support
    • Organizing and coordinating events and activities.
    • Creating and assembling client gift baskets and care packages.
    • Assisting with rental property maintenance and tenant management.
    • Accounts Payable (A/P) processing and record keeping.

Requirements

  • 2+ years of experience in a customer service role.
  • Personable individual adept at fostering connections and creating a welcoming atmosphere.
  • Proficient in administrative tasks.
  • Experience in bookkeeping.
  • Excellent communication and interpersonal skills.

Compensation

$40,500 - $42,500 yearly



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