Sales and Customer Experience Expert

20 hours ago


San Jose, California, United States Comcast Full time
Unlock a Career in Sales at Comcast

We are seeking an experienced Sales and Customer Experience Expert to join our team as a Xfinity Field Sales Consultant. This is a unique opportunity to develop your sales skills, build strong customer relationships, and drive revenue growth for Comcast.

About the Role

This role requires a self-motivated individual with excellent communication and interpersonal skills. As a Xfinity Field Sales Consultant, you will be responsible for promoting and selling Comcast's products and services, including video, high-speed internet, voice, and XFINITY Home.

Key Responsibilities

  1. Sales and Promotion: Utilize advanced knowledge of Comcast's products and services to maximize sales and effectively work assigned territory.
  2. Customer Relationship Building: Develop rapport with customers, evaluate their existing and potential product needs, and make recommendations to increase customer understanding of Comcast's offerings.
  3. Turf Management: Create and execute turf management plans without assistance, utilizing experience-based sales techniques, and operate independently.
  4. Time Management and Organization: Demonstrate competent time management and organizational skills to meet and exceed sales goals.
  5. Technical Capability: Possess effective communication, organizational, and people skills, as well as strong customer service skills.
  6. Physical Requirements: Meet the physical requirements of the job, including the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.

What We Offer

  • Total Target Compensation: $94,500 per year, consisting of base pay ($69,000) and targeted commission ($25,500)
  • Benefits Package: Best-in-class benefits, including health insurance, retirement savings, and paid time off
  • Ongoing Training and Development: Opportunities to enhance your sales skills and knowledge of Comcast's products and services

Requirements

  • Education: High School Diploma or equivalent required
  • Experience: 2-5 years of sales experience, preferably in a residential canvassing environment
  • Certifications (if applicable): Must meet the physical requirements of the job and obtain any necessary credentials and/or licenses

Evaluation Criteria

  • Customer Service Skills: Ability to develop strong relationships with customers and provide exceptional service
  • Sales Skills: Proven track record of meeting and exceeding sales targets
  • Communication Skills: Effective verbal and written communication skills
  • Organization and Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines


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