Store Operations Manager

5 days ago


Portland, Maine, United States Sullivan Tire & Auto Service Full time
Job Summary

Sullivan Tire & Auto Service is seeking a highly skilled Store Operations Manager to lead our retail store in [location]. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a safe and clean store environment.

Key Responsibilities:
  • Leadership and Management
    • Lead and motivate staff to achieve sales and profitability goals
    • Develop and implement effective strategies to improve customer satisfaction and loyalty
    • Maintain a safe and clean store environment, adhering to all OSHA regulations and company policies
  • Operations and Logistics
    • Manage daily store operations, including inventory control, scheduling, and supply chain management
    • Work closely with other departments to optimize business processes and improve efficiency
    • Maintain accurate records and reports, ensuring compliance with company policies and regulatory requirements
  • Customer Service and Sales
    • Provide exceptional customer service, ensuring customer satisfaction and loyalty
    • Meet or exceed sales targets, identifying opportunities to increase revenue and market share
    • Develop and maintain strong relationships with customers, vendors, and partners
Requirements:
  • Education and Experience:
    • Bachelor's degree in Business Administration, Marketing, or related field
    • Minimum 3-5 years of experience in retail management, preferably in the automotive industry
  • Skills and Qualifications:
    • Proven leadership and management skills, with experience in motivating and developing teams
    • Excellent communication and interpersonal skills, with ability to build strong relationships with customers, vendors, and partners
    • Strong analytical and problem-solving skills, with ability to identify opportunities for improvement and implement effective solutions
    • Familiarity with VAST, Top Dog Solutions, Microsoft Office, and internal software applications
Compensation:

$65,000 - $85,000 per year, depending on experience

About Sullivan Tire & Auto Service:

We are a leading provider of tire and auto services, committed to delivering exceptional customer experiences and building long-term relationships with our customers. If you are a motivated and results-driven individual with a passion for retail management, we encourage you to apply for this exciting opportunity.



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