Store Operations Manager
5 days ago
Sullivan Tire & Auto Service is seeking a highly skilled Store Operations Manager to lead our retail store in [location]. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a safe and clean store environment.
Key Responsibilities:- Leadership and Management
- Lead and motivate staff to achieve sales and profitability goals
- Develop and implement effective strategies to improve customer satisfaction and loyalty
- Maintain a safe and clean store environment, adhering to all OSHA regulations and company policies
- Operations and Logistics
- Manage daily store operations, including inventory control, scheduling, and supply chain management
- Work closely with other departments to optimize business processes and improve efficiency
- Maintain accurate records and reports, ensuring compliance with company policies and regulatory requirements
- Customer Service and Sales
- Provide exceptional customer service, ensuring customer satisfaction and loyalty
- Meet or exceed sales targets, identifying opportunities to increase revenue and market share
- Develop and maintain strong relationships with customers, vendors, and partners
- Education and Experience:
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 3-5 years of experience in retail management, preferably in the automotive industry
- Skills and Qualifications:
- Proven leadership and management skills, with experience in motivating and developing teams
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers, vendors, and partners
- Strong analytical and problem-solving skills, with ability to identify opportunities for improvement and implement effective solutions
- Familiarity with VAST, Top Dog Solutions, Microsoft Office, and internal software applications
$65,000 - $85,000 per year, depending on experience
About Sullivan Tire & Auto Service:We are a leading provider of tire and auto services, committed to delivering exceptional customer experiences and building long-term relationships with our customers. If you are a motivated and results-driven individual with a passion for retail management, we encourage you to apply for this exciting opportunity.
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