Field Service Technician

3 weeks ago


Jessup, Maryland, United States Cargotec Full time

Job Summary:

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing service, preventive maintenance, safety checks, corrective actions, upgrades, and refurbishment on equipment at external or Hiab locations.

Key Responsibilities:

  • Perform service, preventive maintenance, safety checks, corrective actions, upgrades, and refurbishment on equipment at external or Hiab locations.
  • Contribute to productive customer relationships and follow Best Practice in all administrative and technical activities.
  • Stay up to date with technical developments as shown in internal service bulletins and follow technical courses when instructed by District Service Manager applicable to equipment.
  • Operate assigned service vehicle in compliance with Hiab driving policy and relevant state/federal regulations.
  • Responsible for keeping assigned service vehicle maintained to manufacturer standards with support from fleet management company.
  • Respect and protect Hiab and third-party property (tools, vehicles, facilities, equipment) and business activities.
  • Manage and protect the security and traceability of spare parts.
  • Provide feedback to District Service Manager to support continuous quality improvement.
  • Coach/tutor junior colleagues and trainees as necessary.
  • Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System.

Requirements:

  • Qualification from higher vocational school (below Graduate/BSc level) in at least one of the following: mechanical engineering, hydraulics, electrics, and electronics or equivalent due to experience.
  • Fluent in local language and working knowledge of English, spoken and written.
  • Operators licenses for all equipment used in line with local requirements.
  • Good hands-on skills as required for relevant mechanical, hydraulic, and electronic operations.
  • Able to safely operate equipment for the purpose of conducting tests and repair.
  • Basic computer skills.

Working Experience:

~3+ years of mechanical, hydraulic, or electrical operations preferred.



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