Cargo and Transshipment Coordinator

4 weeks ago


Atlanta, Georgia, United States Hapag-Lloyd AG Full time

About the Role:

Cargo and Transshipment Coordinators at Hapag-Lloyd AG play a crucial role in ensuring the smooth operation of our terminals. They are responsible for monitoring the status of cargo being received into the terminal and ensuring that it is loaded onto the ship successfully.

Key Responsibilities:

  • Arrange Vessel, Port, and Cargo Operations in accordance with local rules and regulations, as well as safety and security procedures.
  • Trace shipments to ensure that all containers load as booked.
  • Verify information at the terminal and Hapag-Lloyd systems against actual documentation and for indications of hazardous cargo.
  • Provide forecasts to terminals and vessel planners on cargo set to sail.
  • Prepare, coordinate, and supervise transshipment activities.
  • Ensure vessels are loaded and unloaded in a timely fashion.
  • Act as the initial point of contact for claims, notifying the proper parties of damaged equipment or cargo and arranging for surveys to be conducted.
  • Prepare hazardous manifests and collect hazardous dock receipts, combining them with the information contained within the booking.
  • Provide Terminal Departure Reports to vessel planners after vessel sailing.
  • Maintain all vessel arrival and departure information, as required.
  • Validate invoices for storage, reefer monitoring, and various terminal costs.
  • Reconcile cargo booked for vessels at cut-off dates to avoid imbalances at the terminal.


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