Retail Store Associate
5 days ago
Job Summary
The PT Center Store Associate plays a crucial role in maintaining the standard practice manual and providing exceptional customer service within the Grocery Department. As a key member of our retail team, you will be responsible for creating a positive shopping experience by delivering fast, friendly, and accurate customer service.
Key Responsibilities
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on excellent customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state, and federal regulations
- Weave the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
- Perform all other duties as assigned
Requirements
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Estimated Salary Range: $15-$18 per hour, depending on location and experience.
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