Retail Store Associate

5 days ago


Colonial Heights, Virginia, United States Food Lion Full time

Job Summary

The PT Center Store Associate plays a crucial role in maintaining the standard practice manual and providing exceptional customer service within the Grocery Department. As a key member of our retail team, you will be responsible for creating a positive shopping experience by delivering fast, friendly, and accurate customer service.

Key Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on excellent customer service to create a positive shopping experience
  • Courteous and helpful to other associates
  • Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state, and federal regulations
  • Weave the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
  • Perform all other duties as assigned

Requirements

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Estimated Salary Range: $15-$18 per hour, depending on location and experience.



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