Women's Services Support Associate

6 days ago


Washington, Washington, D.C., United States N Street Village Full time
Job Summary

We are seeking a dedicated and compassionate Women's Services Support Associate to join our team at N Street Village. As a key member of our interdisciplinary team, you will play a vital role in providing essential services to women experiencing homelessness.

About the Position

This is a full-time, non-exempt position working Tuesday through Sunday from 3:00 PM to 11:00 PM. In this role, you will develop positive relationships with clients, assist with program setup, serve meals, conduct intakes, and respond to client needs. You will also maintain accurate documentation and support care coordination tasks.

Responsibilities

- Develop rapport with clients through routine contact and communication
- Assist with setting up programs, including preparing breakfast, lunch items, toiletries, laundry, and activity sheets
- Clean and maintain day program areas each day
- Serve meals to clients
- Conduct initial health and wellness screenings
- Respond to immediate client needs, de-escalate crisis situations, resolve conflicts, and enforce program rules
- Complete necessary program documentation, including daily activity sheets, reports, and incident reports
- Support care coordination tasks such as referrals for services and residency forms

Requirements

- Bachelor's degree with 1 year of direct social services experience, or
- High School Diploma (or equivalent) with 2 years of direct social services experience, or
- High School Diploma (or equivalent) with 5 years of work experience

PREFERRED QUALIFICATIONS

- Experience working with vulnerable populations, particularly those facing addiction and mental illness
- Familiarity with DC's Homeless Management Information System (HMIS)
- Knowledge of issues affecting homelessness and other vulnerable populations
- Understanding of trauma-informed care
- Commitment to inclusivity, providing services without regard to race, religion, ability, sexual orientation, or gender identity

Benefits

N Street Village offers a comprehensive benefits package, including medical, dental, and vision coverage, accident and hospital insurance, employee assistance program, short-term and long-term disability, 403(b) retirement savings plan, flexible spending accounts, SmarTrip pre-tax commuter benefits, and life insurance.

Earnings Estimate

The estimated annual salary for this position is around $43,000-$50,000, based on industry standards and location.

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