Information Systems Specialist II

1 week ago


Honokaa, Hawaii, United States Teach In Hawaii Full time

Job Summary:

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This role involves providing technical support and training to users on various systems, applications, and software. The successful candidate will have strong communication skills, be able to work independently, and possess a high degree of technical expertise.

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About Us:

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We are a leading provider of education services in Hawaii, dedicated to delivering high-quality learning experiences to students. Our team is passionate about making a positive impact in the community, and we are committed to attracting and retaining top talent.

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Key Responsibilities:

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  • Provide technical assistance to users on system equipment, procedures, and computer application programs.">
  • Conduct hands-on training sessions for users on proprietary departmental information systems applications.">
  • Troubleshoot hardware and software problems, including operating systems, internet, and application issues.">
  • Assist users in resolving hardware and software problems, including identifying the nature of the problem and recommending solutions.">
  • Maintain contact with users to monitor the effectiveness of training and reinforce technical skills.">
  • Schedule and coordinate training center activities, including training classes and video conferences.">
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Requirements:

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To be successful in this role, you will need:

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  • A minimum of 2 years of experience in a technical support or training role.">
  • Strong knowledge of personal computers, peripheral equipment, and various applications, including word processing, electronic mail, and spreadsheets.">
  • Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels.">
  • The ability to work independently and as part of a team.">
  • A high degree of technical expertise, with the ability to troubleshoot complex technical problems.">
  • The ability to lift and carry objects weighing up to 40 pounds unassisted.">
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Benefits:

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We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. As a member of our team, you will also have access to professional development opportunities and a dynamic work environment.

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Salary:

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The estimated salary for this role is $50,000 - $70,000 per year, depending on experience and qualifications.

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Location:

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Hawaii State Department of Education

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Contact Information:

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Please submit your application through our website:



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