Customer Service Ambassador

6 days ago


Littleton, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

We are seeking a highly motivated Customer Service Representative to join our team at Planet Fitness - PF Baseline Fitness. This is a unique opportunity to deliver exceptional customer experiences and contribute to the growth of our fitness community.

Compensation

The estimated salary for this role is $35,000 per year, offering a competitive compensation package that reflects your value as a team member.

Key Responsibilities
  • Provide personalized service to members, prospective members, and guests, ensuring a positive and engaging experience.
  • Manage front desk activities, including phone calls, membership sign-ups, and account updates.
  • Maintain the cleanliness and organization of the club, upholding high standards of quality and safety.
  • Collaborate with colleagues to achieve sales goals and promote membership growth.
Requirements
  • A minimum of 1 year of customer-facing experience, preferably in a retail or hospitality environment.
  • Basic computer proficiency and strong communication skills.
  • A passion for fitness and health, with a genuine interest in supporting others on their wellness journey.
  • Excellent problem-solving and conflict resolution skills, with the ability to think critically and resolve issues promptly.
  • Punctuality, reliability, and a commitment to meeting deadlines.
Benefits
  • A comprehensive training program designed to support your professional development.
  • Ongoing opportunities for advancement and career growth within the company.
  • An Employee Recognition Program that celebrates your achievements and contributions.


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