Assistant Manager
2 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Assistant Manager to join our team at Storage Mart. As a key member of our site operations team, you will be responsible for providing exceptional customer service, managing daily site operations, and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service by assisting customers with their storage needs and resolving any issues in a timely and professional manner.
- Assist reservation and walk-in customers in renting storage units, ensuring a seamless and efficient experience.
- Sell merchandise, moving, and packaging supplies, earning a commission on sales.
- Ensure the property is customer-ready, maintaining a safe and welcoming environment.
- Manage, verify, and balance cash drawer and prepare deposits.
Requirements:
- Experience in retail sales, hospitality, customer service, or casual dining preferred.
- Excellent customer service skills, with a focus on building strong relationships with customers.
- Detail-oriented with strong organizational and time management skills.
- Willingness to work outside, clean units, and maintain grounds.
- Valid driver's license and vehicle/insurance required (mileage paid).
- Reliable transportation to, from, and during work.
- Basic computer skills and physical ability to do the job (lifting up to 50 pounds, walking large sites, etc).
What We Offer:
- A competitive total compensation package, including a base hourly rate and bonus/commission opportunities.
- Medical insurance and rich employer contributions to your retirement savings.
- Paid time off and opportunities for career growth and development.
About Storage Mart:
Storage Mart is a family-owned business that sets the bar high for self-storage. We are committed to providing exceptional customer service and a clean, easy, and service-oriented experience for our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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