Customer Service Representative

3 days ago


Saint Louis, United States Planet Fitness - Midwest Management Group Full time
Job Description

At Planet Fitness - Midwest Management Group, we are seeking a highly motivated and customer-focused Member Service Representative to join our team.

Key Responsibilities:

  • Greet and assist members, prospective members, and guests with exceptional customer service.
  • Handle front desk activities, including answering phones, checking members in, and facilitating new member sign-ups.
  • Provide timely and professional responses to member questions and concerns.
  • Maintain the neatness and cleanliness of the club.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Punctuality and reliability are essential.

Physical Demands:

  • Continual standing and walking during shifts.
  • Continual talking in person or on the phone during shifts.
  • Occasional lifting up to 50 lbs.


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