Digital Optimization Visionary

5 days ago


Bellevue, Washington, United States Disability Solutions Full time

About Us

T-Mobile is a leader in innovation, empowering employees to drive growth and business impact through data-driven decision making. We prioritize employee well-being and development, ensuring a work-life balance that fosters creativity and productivity.

Job Overview

The Senior Digital Optimization Testing Manager plays a critical role in unlocking new opportunities for growth and customer satisfaction. This dynamic position involves collaborating with cross-functional teams to identify and prioritize groundbreaking customer experience improvements, leveraging data-driven iterative testing to bring them to life.

Key Responsibilities

  • Develop and implement optimization and personalization digital campaigns, working closely with cross-functional partners to define test strategy, goals, return on investment, tracking metrics, sample size, and campaign duration.
  • Lead the A/B testing process from intake to feasibility to creation to analysis to results and recommendations.
  • Collect and analyze data from multiple sources to evaluate success of optimization efforts, develop insights into customer behavior, and evaluate the effectiveness of optimization campaigns.
  • Promote a culture of testing and optimization within the department and across the company, evangelizing the business value of optimization and its contributions to business goals and customer satisfaction.

Requirements

  • 7-10 years of experience in fast-paced, ever-evolving industries.
  • Proven track record of running optimization projects from inception to completion for large-scale e-commerce or content marketing sites.
  • Strong analytical skills to measure, run, analyze, and report on Key Performance Indicators, with an ability to translate data into actionable insights and communicate results and next steps clearly and compellingly.
  • Advanced knowledge of Digital Optimization A/B testing tools, enterprise-wide Web Analytics tools, and Targeting capabilities in Optimization tools.

Benefits

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, and paid time off. Eligible employees also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

Career Growth

We believe in fostering a culture of growth and development, offering opportunities for advancement and skill-building. As a member of our team, you'll have access to training programs, mentorship, and networking opportunities to help you reach your full potential.

Salary Range

$105,000 - $189,300 per year, based on location, qualifications, and experience.



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