Customer Service Excellence Leader
5 days ago
We are seeking a highly skilled and dedicated Customer Service Excellence Leader to join our team at CVS Health. As an Operations Supervisor, you will play a key role in supporting store management in planning and driving store execution and performance while building consumer loyalty through excellent customer service.
Key Responsibilities:
- Lead the store team and ensure seamless day-to-day operations
- Deliver exceptional customer experiences by addressing customer inquiries, resolving issues, and promoting our customer-centric culture
- Manage inventory, pricing, and merchandise presentation to drive sales and improve store visual appeal
- Collaborate with store management to achieve business objectives, implement process improvements, and maintain high standards of quality and productivity
Requirements:
- Demonstrated experience in retail supervision and customer-facing roles
- Excellent communication, interpersonal, and leadership skills
- Able to work a flexible schedule, including evenings, weekends, and holidays
What We Offer:
- A competitive salary range: $$63,500 - $84,000
- A comprehensive benefits package, including medical, dental, vision, and 401(k) plan
- Ongoing training and development opportunities to enhance your skills and career growth
- A collaborative and dynamic work environment that values diversity, equity, and inclusion
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