Operations Coordinator

1 month ago


Los Angeles, California, United States Roscoe - 220 Full time
Job Overview

The ideal candidate will possess excellent communication, organizational, multi-tasking, and problem-solving skills. An aptitude to function within deadlines while working both independently and as a part of a team is essential.

Key Responsibilities:

  • Provides secretarial and administrative support to the General Manager (GM) and Restaurant Manager(s).
  • Schedules, prepares agenda, and meeting materials and types minutes for various meetings.
  • Maintains the GM calendar and schedule.
  • Supports the phone line for employee or vendor inquiries.
  • Assists in implementing and maintaining all policies, procedures, and quality standards within the restaurant utilizing a continuous improvement approach to ensure a high-quality, cost-effective, and customer-focused operation.
  • Assists with day-to-day duties such as technical support, employee relations, customer complaints, and general correspondence.
  • Ensures employees adhere to company policies and guidelines. Works with HR as necessary.
  • Reviews and analyzes operational reports with the GM and creates action plans for sales growth, employee morale, creating schedules to optimize labor, etc.
  • Acts as a liaison for the GM, Operations Team, and Human Resources to monitor retail operation costs, budgets, and resources.
  • Delivers status reports and forecasted revenues and earnings to GM.
  • Exercises independent judgment and confidentiality.
  • Ensures compliance with company standards and procedures.
  • Performs other projects and functions as assigned by management.

Requirements:

  • Bachelor's Degree in Business Management, Hospitality, or equivalent combination of education and experience.
  • Previous kitchen management experience or working with BOH staff/menu preferred.
  • Experience is not required—willing to train for the right candidate with a positive attitude and strong work ethics.

Benefits:

  • Health Insurance (Anthem), Dental, Vision
  • Vacation Pay
  • Parking Available
  • Cell phone stipend
  • Mileage reimbursements


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