Sales Representative

3 days ago

Joliet, Illinois, United States Hawk Volkswagen of Joliet Full time
About the Role

Hawk Volkswagen of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.

Responsibilities
  • Deliver exceptional customer service by ensuring customer satisfaction and guaranteeing satisfaction to customers.
  • Determine each customer's vehicle needs by asking questions and listening, and demonstrate new and used vehicles (includes test drives).
  • Deliver new and used vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
  • Attend sales meetings and maintain an owner follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
  • Stay up-to-date on new products, features, accessories, and their benefits to customers.
  • Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Report to the General Sales Manager regarding objectives, planned activities, reviews, and analyses.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Qualifications
  • Take all factory tests and become a certified salesperson.
  • Know and understand federal, state, and local laws governing retail auto sales.
  • Introduce customers to service department personnel to emphasize the quality and efficiency of the dealership's service operations.
  • Carry out sales, customer service, and job performance as indicated in the Sales Consultant Performance Checklist.
  • Must be legally and technically able to safely operate company and customer-owned vehicles.
  • Must be insurable by Company insurance company.
  • Must follow Company safety policies and practices and immediately report any and all accidents to a Manager/Supervisor.
  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Must have a valid in-state driver's license and have and maintain an acceptable, safe driving record.
  • Excellent communication skills.
  • Ability to sell a minimum quota according to dealership standards.
Benefits
  • Medical plans.
  • Dental plans.
  • Vision.
  • Life insurance paid by employer.
  • 401k Retirement plan & Employer match.
  • Paid Vacation.
  • Paid Personal Days.
  • Paid Holidays.
  • Employee Assistance Program (Family).
Work Environment

8 hour shift, Day shift, Weekends as needed, In person.

Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening, and MVR check. We are an equal opportunity employer.

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