Bellperson - Front Desk Ambassador
3 weeks ago
Job Summary
We are seeking a highly motivated and friendly Bellperson to join our team at Swisstel Chicago. As a Bellperson, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Key Responsibilities
- Offer professional, friendly, and engaging service to our guests
- Open car doors for arriving and departing guests while greeting them warmly
- Assist with the loading and unloading of luggage to and from guest vehicles
- Provide information about hotel facilities and services in a helpful and informative way
- Deliver guests' luggage, messages, and other items in a timely manner
- Personalize guests' orientation of their room in a professional and friendly manner
- Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to our guests
Requirements
- Ability to work any shift assigned, including holidays, weekends, mornings, afternoons, and evenings
- Service-focused personality and excellent communication skills
- Ability to work well under pressure in a fast-paced environment
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
What We Offer
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning and Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world
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