Bellperson - Front Desk Ambassador

3 weeks ago


Chicago, Illinois, United States AccorHotel Full time

Job Summary

We are seeking a highly motivated and friendly Bellperson to join our team at Swisstel Chicago. As a Bellperson, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.

Key Responsibilities

  • Offer professional, friendly, and engaging service to our guests
  • Open car doors for arriving and departing guests while greeting them warmly
  • Assist with the loading and unloading of luggage to and from guest vehicles
  • Provide information about hotel facilities and services in a helpful and informative way
  • Deliver guests' luggage, messages, and other items in a timely manner
  • Personalize guests' orientation of their room in a professional and friendly manner
  • Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to our guests

Requirements

  • Ability to work any shift assigned, including holidays, weekends, mornings, afternoons, and evenings
  • Service-focused personality and excellent communication skills
  • Ability to work well under pressure in a fast-paced environment
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable

What We Offer

  • Employee Benefit Card offering discounted rates at Accor worldwide
  • Learning and Development programs through our Academies
  • Opportunity to develop your talent and grow within our property and across the world

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