DISH Field Service Technician
1 week ago
Company Overview
DISH, a leading provider of satellite television service and smart home solutions, has been revolutionizing the way people connect for over 40 years.
With a portfolio of brands including EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile, our organization is committed to delivering innovative products and services that simplify lives and enhance customer experiences.
Salary and Benefits
We offer a competitive salary of $22.25 per hour, with opportunities for guaranteed promotion and performance-based incentives.
In addition to a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with company match, employees can enjoy flexible spending accounts, an employee stock purchasing program (ESPP), and tuition reimbursement.
Job Description
As a Field Service Technician with DISH, you will represent our brand in customers' homes daily, providing expert installation and consultation services for smart home solutions.
Your key responsibilities will include:
- Delivering exceptional customer experiences through prompt, professional, and courteous service.
- Installing and configuring DISH smart home systems, ensuring seamless integration and optimal performance.
- Counseling customers on the full range of DISH products and services, identifying opportunities to upsell and cross-sell.
- Maintaining accurate records of installations, repairs, and customer interactions.
Required Skills and Qualifications
To succeed in this role, you will need:
- A valid driver's license in the state where you reside, with a driving record that meets DISH's safety standards.
- The ability to stand on a high ladder for extended periods, lift up to 70 pounds, and work in varying climates and weather conditions.
- Excellent communication and interpersonal skills, with a strong aptitude for building rapport quickly.
- A willingness to travel, with occasional overnight stays required.
Become Part of Our Team
If you're a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team of skilled professionals.
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