Automotive Service Director
4 weeks ago
Kerry Automotive is seeking a skilled Automotive Service Manager to oversee customer service, Service Technicians, and lead the Service department. This role offers a competitive base salary plus commission and additional benefits.
Key Responsibilities
• Oversee customer service of Service Technicians
• Monitor service customer satisfaction levels
• Create and maintain service standards
• Direct and lead the activities and operations of the service department
• Manage the budget for the service department
• Supervise Service Technicians
• Ensure accurate and prompt invoicing of customers
• Monitor compliance to company policies and procedures
• Maintain product timely stock availability
• Liaise with service suppliers
Requirements
• High school diploma or equivalent
• Previous experience managing a service department
• Ability to organize and prioritize work activities
• Excellent customer service skills
• Thorough understanding of relevant laws and regulations related to the auto industry
• Ability to build and maintain effective customer relationships
• Strong communication and interpersonal skills
• Ability to delegate tasks and manage staff's performance
EEOC Statement
Kerry Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristics protected by law.
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