Guitar Instrument Specialist

3 days ago


Thomasville, North Carolina, United States Guitar Center Full time

Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. Our mission is to foster lifelong musicianship and make a positive impact on the world by enabling individuals to experience the joy of creating music.

As our Guitar Instrument Specialist, you will play a crucial role in providing exceptional customer service, performing maintenance and repair services on customer-owned instruments, and maintaining store inventory. Your primary objective will be to deliver an outstanding customer experience, consistently meeting and exceeding expectations.

The ideal candidate will possess a skilled understanding of repairing guitars, with a strong foundation in product knowledge on Guitar Center products. Key skills include:

  • Customer Focus: Demonstrating excellent customer service principles, being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
  • Initiative: Identifying opportunities & issues, following through on work activities to capitalize or resolve them, and learning quickly to take positive action without being requested to do so.
  • Selling: Working through GC certification program to gain a base understanding of products and sales techniques.
  • Training: Effectively training learners and communicating information and techniques so they are retained.

In return for your expertise, Guitar Center offers a competitive salary of $45,000 - $60,000 per year, depending on location and experience. Additionally, we provide robust benefits and perks, including:

  • Medical, Dental, Vision insurance
  • 401K plan with company match
  • Mental health support
  • Paid sick/holiday/vacation time
  • Employee discount program
  • Tuition reimbursement options

Guitar Center is an Equal Opportunity Employer, dedicated to fair and equal employment opportunity for all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.



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