Business Systems Specialist

5 days ago


Philadelphia, Pennsylvania, United States WTW inc. Full time
Unlock Your Potential at WTW

We are a global leader in HR solutions, helping clients transform their work experience, workplace, and work itself for millions of people. As a Business Analyst at Willis Towers Watson (WTW), you will play a key role in delivering our cutting-edge HR technology solutions to clients.

Role Overview:

You will support the project team in meeting clients' business needs by developing requirements, data specifications, data validation, and testing tasks. This includes defining functional requirements, conducting meetings with client Subject Matter Experts, and documenting requirements for authentication and roles.

Key Responsibilities:

  • Develop and document technical requirements for HR technology solutions
  • Collaborate with cross-functional teams to verify project requirements and develop data layout specifications
  • Configure applications, data, networking, hardware, and implement solutions to meet client needs
  • Liaise with developers during configuration and UAT, and conduct first-level data checks and analysis
  • Create, enter, and load sample content for design to leverage
  • Process incoming data files following WTW standards and work with IT resources to set up file directories
  • Using approved web scripts, add content to websites and assist in testing using approved test plans
  • Participate in UAT, troubleshooting, and functional defect remediation
  • Attend team or client meetings as requested and participate in end-user training
  • Apply quality control procedures to ensure high standards of quality are maintained

Qualifications and Requirements:

  • 5-7 years of experience as a Software Business Analyst
  • Bachelor's degree in Computer Science, Management Information Systems, or related area
  • Experience with technology solutions, including a general understanding of IT and enterprise software applications
  • Data analysis, SQL, and understanding of relational databases
  • Configuring applications, data, networking, hardware, and implementation
  • Functional or industry knowledge/experience in applying technology to solve human resources needs
  • Knowledge of various employee benefits
  • Excellent communication skills, both written and verbal in English
  • Familiarity with standard web front-end technologies, JIRA, Web-based applications, and tools
  • Analytical, critical-thinking, and problem-solving skills
  • Strong interpersonal skills

Compensation and Benefits:

We offer a competitive benefit package, including health and welfare benefits, leave benefits, retirement benefits, and flexible working arrangements. Our salary range for this role is $82,000 - $95,000 USD, with an annual short-term incentive bonus.

At WTW, we value flexibility, diversity, and inclusion. We encourage requests for all types of flexible working arrangements and location-based arrangements. If you are passionate about transforming work and have the skills and expertise to deliver exceptional results, we want to hear from you



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