Studio Operations Director

6 days ago


Washington, United States SoulCycle Full time
About the Role

We are seeking a highly skilled and motivated Studio Operations Director to join our team at SoulCycle.

Job Summary

The successful candidate will be responsible for managing studio operations, leading the team, and fostering a positive and productive work environment.

Key Responsibilities:
  • Foster a strong sense of community and culture within the studio
  • Set clear goals and expectations for the team and ensure they are met
  • Provide exceptional hospitality to riders and staff, ensuring a high level of customer satisfaction
  • Build and maintain relationships with instructors, local community members, and corporate partners
  • Analyze and manage studio profit and loss statements to inform business decisions
  • Develop and execute new rider acquisition and retention plans in collaboration with marketing partner
Requirements

To be considered for this role, you must have:

  • Superior customer service and hospitality skills
  • Strong business acumen and ability to analyze data to inform decision making
  • Excellent communication and interpersonal skills
  • Able to work flexible/non-traditional hours including weekends and some holidays
  • A personal passion for fitness and/or the SoulCycle brand
Estimated Salary

$65,000 - $80,000 per year, depending on experience and location.



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