Medical Support Specialist

7 days ago

Grand Forks, North Dakota, United States BioLife Plasma Services Full time

We are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. At BioLife Plasma Services, we foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

About the Role

The Medical Support Specialist will be responsible for determining donor eligibility, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. This role works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues.

Key Responsibilities
  • Determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
  • Evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
What We Offer

We understand compensation is an important factor as you consider the next step in your career. We offer a competitive salary range of $31.54 - $43.37 per hour, depending on qualifications and experience. U.S. based employees may also be eligible for short-term incentives, medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.

About Us

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd., dedicated to improving the lives of patients with rare diseases. We are committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws.

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