Airport Systems Administrator
4 weeks ago
Job Title: Airport Systems Administrator
About the Role:
We are seeking a highly skilled Airport Systems Administrator to join our team at InterSources Inc. As a key member of our team, you will be responsible for designing, supporting, and responding to all design elements on capital construction projects for Airport Systems expansion and installations.
Key Responsibilities:
- Design and support all design elements on capital construction projects for Airport Systems expansion and installations.
- Respond to issues via the Service Now ticketing system in accordance with established SLAs.
- Perform software installs/upgrades on systems.
- System troubleshooting to address accessibility issues and system malfunctions.
- Create new accounts for users in accordance with the approval process.
- Configure new devices for support of systems.
- Perform quarterly audits on systems.
- Create and update system maintenance documentation.
- Perform server upgrades.
- Vendor management-constant communication with system vendors to ensure maintenance and issues are performed on systems.
- Ensure vendor maintenance and support is provided accordingly to agreement.
- Provide recommendations to improve end-user experience/system efficiency.
- Routinely conduct walk-throughs throughout the airport to ensure digital signage and monitors are functional.
- Generate tickets/work orders through vendor portal for vendor-managed systems.
About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries.
We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success.
We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc.
We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender, sexual orientation, gender identity, age, or marital status.
We are a Google Cloud partner company.
We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc.
Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience.
This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
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