Customer Service Representative

6 days ago


Shakopee, Minnesota, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative at Planet Fitness - PF Baseline Fitness in Shakopee, MN.

Responsibilities
  • Provide exceptional customer service and support to our members, ensuring a welcoming and inclusive environment.
  • Assist with membership sign-ups, cancellations, and account updates, maintaining accurate records and resolving inquiries efficiently.
  • Maintain a clean and organized front desk and lobby area, ensuring a positive first impression for our members and guests.
  • Assist with basic administrative tasks, such as filing and data entry, to support the smooth operation of our facility.
Requirements
  • Previous customer service experience is preferred, but not required.
  • Excellent communication and interpersonal skills, with the ability to multitask and prioritize in a fast-paced environment.
  • Basic computer skills and proficiency in Microsoft Office, with a willingness to learn and adapt to new systems.
  • Availability to work mornings from 6am-12pm and weekends, with a flexible schedule to meet the needs of our members.
About Us

Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a supportive and motivating environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees.

We are committed to enhancing people's lives with an affordable, high-quality fitness experience, and we're seeking like-minded individuals to join our team. If you're looking for a place where you can make a difference in a customer's life, we encourage you to apply.



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