Customer Service Team Member

7 days ago


Catalina Foothills, Arizona, United States Pinnacle Performance Group Full time
Job Title: Customer Service Representative

OverviewPinnacle Performance Group is a pioneering consulting firm specializing in telecommunication-based sales and marketing strategies. Our mission is to empower client brands by maximizing profitability and increasing brand exposure through innovative revenue capabilities.

Responsibilities
  • Cultivate strong relationships with customers, ensuring seamless communication and expert product knowledge.
  • Conduct thorough market research to identify new business opportunities and engage with existing clients.
  • Demonstrate products and services tailored to individual customer needs, highlighting key features and benefits.
  • Navigate objections and answer questions effectively throughout the sales process.
  • Respond promptly and professionally to all account inquiries.

Requirements
  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in a customer service or sales role is highly recommended.
  • Excellent communication skills, both verbal and nonverbal, are essential.
  • A strong desire for growth, tenacity, and a driven mindset with impeccable time management skills are necessary for success.
  • A positive and professional demeanor while working with colleagues and customers is crucial.

Estimated Salary: $45,000 - $60,000 per year
About Us: Pinnacle Performance Group offers a dynamic work environment, regular product training sessions, and opportunities for growth and development.

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