Healthcare Operations Manager
5 days ago
AmeriHealth Caritas seeks an experienced Healthcare Operations Manager to oversee the day-to-day operations of our LTSS Service Coordination team. This role is responsible for developing and implementing Person-Centered Service Plans, authorizing services, and coordinating benefits for LTSS Participants.
Key Responsibilities:- Operational Oversight: Manage the daily functions of the LTSS department, ensuring seamless service delivery and quality metrics are met.
- Training and Development: Serve as a subject matter expert for LTSS training, providing internal care teams and external audiences with expertise on home and community-based services.
- Care Coordination: Collaborate with clinical and social services to enhance Participant care and services, promoting a continuum of care approach.
- Educational Background: Bachelor's degree required; Pennsylvania licensed RN, LSW, or LPC preferred.
- Experience: 1-3 years of leadership and/or supervisory experience, with 3 years working in social service or healthcare-related fields.
- Skills and Qualifications: Proven ability to work with people with disabilities or seniors in need of LTSS; knowledge of the home and community-based service system; experience conducting LTSS needs assessments and monitoring delivery.
AmeriHealth Caritas values diversity, equity, and inclusion, creating a workplace where associates can feel valued, supported, and comfortable being themselves. We offer competitive pay, flexible work options, comprehensive benefits, and opportunities for professional growth and development.
We strive to create a more inclusive and equitable workplace, celebrating the diverse thoughts and perspectives that make up our workforce. Join us in shaping the future of healthcare and making a meaningful impact on the lives of millions.
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