Sales Associate

2 weeks ago


Lancaster, Pennsylvania, United States Kontoor Brands, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Kontoor Brands, Inc. in Lancaster, PA.

Key Responsibilities
  • Brand Experience/Customer Service:
    • Embody the Kontoor Brands culture by wearing our brands and demonstrating a passion for our products.
    • Greet each customer with a smile and engage them in conversation to understand their needs.
    • Assist customers in the fitting room and provide personalized recommendations.
    • Suggest products that meet customers' needs and exceed their expectations.
  • Operations, Loss Prevention, and Safety:
    • Follow all company and store policies, procedures, and guidelines.
    • Respond promptly to customer and associate injuries and report incidents to management.
  • Visual Merchandising:
    • Adhere to visual merchandising standards and guidelines for the store.
  • Store Culture:
    • Respect and appreciate the diversity of our team members and customers.
    • Promote a positive and inclusive work environment.
    • Contribute to the sustainability of our store and reduce our environmental impact.
Requirements
  • Maintain a positive attitude and focus on customer satisfaction.
  • Previous retail or service-oriented experience is preferred but not required.
  • Ability to work effectively in a team to achieve sales results.
  • Comfortable approaching and initiating conversations with customers.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
Essential Functions
  • Operate office equipment and technology, including cash registers, computers, and scanners.
  • Stand for up to 8 hours during scheduled shifts.
  • Walk and move to assist customers, retrieve merchandise, and maintain store cleanliness.
  • Lift and carry up to 25 pounds regularly and up to 50 pounds occasionally.
  • Push and pull full racks of merchandise for restocking the store.
  • Reach, stretch, bend, stoop, and crouch to retrieve items from shelves and maintain store cleanliness.
  • Perform manual labor to assemble displays and rearrange the store layout.
  • Use fine manipulation and grasp with hands to sort and organize clothing.
Benefits
  • Competitive hourly rate: $11.00 - $15.00 (or minimum wage) per hour for all states except New York and Colorado, where the rate is $15.50 per hour.
  • 401(k) with company match.
  • Employee assistance program.
  • Employee discounts.
  • Flexible schedule.

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