Customer Service Representative for Automotive Excellence
1 day ago
Sam Galloway Ford-Lincoln, a family-owned and operated business since 1927, is seeking a skilled Customer Service Representative to join our team.
Estimated Salary$45,000 - $55,000 per year, depending on experience.
Job DescriptionWe are looking for an individual with excellent communication and organizational skills to assist our customers in coordinating vehicle pick-ups and deliveries. This role requires working closely with advisors to ensure seamless customer experiences and establishing strong relationships to encourage repeat business.
Key Responsibilities- Coordinate vehicle pick-ups and deliveries as requested by customers
- Work collaboratively with advisors to ensure exceptional customer satisfaction
- Build and maintain strong relationships with customers to foster loyalty and repeat business
- Prior appointment setting experience preferred
- Proven track record of achieving exceptional customer satisfaction
- High degree of personal ownership and accountability
- Integrity and professionalism
- Ability to work in a fast-paced environment
- Strong analytical and multi-tasking skills
- Self-motivated and enthusiastic presence in a team environment
- Excellent communication skills
- Family-owned and operated business
- Stability and security of an established company
- Experienced and tenured management staff
- Fast-paced work environment
- Weekly paychecks
- Paid vacation and holidays for full-time employees
- Medical, dental, and vision plans
- Flexible medical spending account
- 401(k) plan
- Company-paid life insurance
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