Customer Service Representative for Automotive Excellence

1 day ago


Fort Myers, Florida, United States Sam Galloway Ford-Lincoln Full time
Company Overview

Sam Galloway Ford-Lincoln, a family-owned and operated business since 1927, is seeking a skilled Customer Service Representative to join our team.

Estimated Salary

$45,000 - $55,000 per year, depending on experience.

Job Description

We are looking for an individual with excellent communication and organizational skills to assist our customers in coordinating vehicle pick-ups and deliveries. This role requires working closely with advisors to ensure seamless customer experiences and establishing strong relationships to encourage repeat business.

Key Responsibilities
  • Coordinate vehicle pick-ups and deliveries as requested by customers
  • Work collaboratively with advisors to ensure exceptional customer satisfaction
  • Build and maintain strong relationships with customers to foster loyalty and repeat business
Requirements
  • Prior appointment setting experience preferred
  • Proven track record of achieving exceptional customer satisfaction
  • High degree of personal ownership and accountability
  • Integrity and professionalism
  • Ability to work in a fast-paced environment
  • Strong analytical and multi-tasking skills
  • Self-motivated and enthusiastic presence in a team environment
  • Excellent communication skills
Benefits
  • Family-owned and operated business
  • Stability and security of an established company
  • Experienced and tenured management staff
  • Fast-paced work environment
  • Weekly paychecks
  • Paid vacation and holidays for full-time employees
  • Medical, dental, and vision plans
  • Flexible medical spending account
  • 401(k) plan
  • Company-paid life insurance


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