Cannabis Product Specialist
2 days ago
JARS Cannabis is a forward-thinking organization dedicated to redefining the cannabis industry. Our mission is to empower leaders, foster creativity, and create an inclusive environment that celebrates community and collaboration.
We are seeking a highly motivated and customer-focused Cannabis Product Specialist to join our team. As a key member of our sales team, you will provide exceptional service to our customers by offering expert knowledge of our products, promotions, and deals.
As a Retail Representative at JARS Cannabis, you will work closely with our store assistant leadership and report directly to the General Manager. Your primary responsibility will be to ensure every customer interaction exceeds expectations, demonstrating a deep understanding of our product offerings and providing personalized recommendations.
Key Responsibilities:- Assess customer needs, offer tailored product knowledge, and execute transactions with precision and efficiency.
- Demonstrate suggestive selling skills and be willing to upsell all customers to enhance their experience.
- Maintain a positive attitude and treat both customers and coworkers with respect.
- Promote our loyalty program, referrals, and other perks to drive customer engagement.
- Accurately record transactions in the POS system, maintain cash drawer accuracy, and perform opening and closing duties as needed.
- Escalate customer issues to upper management when necessary and contribute to a collaborative work environment.
- Minimum 2 years of customer-facing experience in retail, sales, or hospitality.
- Familiarity with cannabis strains and applications.
- Cannabis industry experience is a plus, but not required.
- Exceptional interpersonal, communication, and customer service skills.
- Basic math skills and ability to operate a computer, POS system, and office equipment.
This role requires prolonged standing, occasional bending, and moving up to 30 pounds. You will work in a fast-paced retail cannabis dispensary environment with frequent patient and staff interactions.
You may be required to work varied hours, including nights, weekends, holidays, and events on occasion. We are proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace culture.
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