Culinary Support Staff, Caesars Entertainment

3 weeks ago


Kansas City, Missouri, United States Caesars Entertainment Full time
Job Title: Restaurant Server

Company: Caesars Entertainment

Position Overview:

As a vital member of our dining team, you will be responsible for ensuring that food presentation, order accuracy, and timing are executed flawlessly. Engaging with patrons is essential, necessitating a comprehensive understanding of our menu offerings. Your role will also encompass opening and closing responsibilities, as well as upholding cleanliness standards in your designated area and equipment.

Core Responsibilities:
  • Deliver prompt, courteous, and professional service to both guests and colleagues.
  • Initiate friendly interactions with guests, adhering to the 10/5 Rule: establish eye contact and smile from 10 feet away, and greet and converse with guests from 5 feet away.
  • Maintain exceptional levels of customer service consistently.
  • Ensure that stock supplies are replenished as necessary.
  • Keep your workspace and surrounding areas clean and organized, complying with health and safety regulations.
  • Assist in the onboarding and training of new team members and management personnel as required.
  • Complete assigned periodic cleaning tasks diligently.
  • Address guest concerns swiftly and communicate with management as needed.
  • Participate in basic food preparation and service tasks.
Qualifications:
  • High School Diploma or equivalent educational background.
  • Must be at least 18 years of age.
  • Previous experience in a customer service role is preferred.
  • Strong communication skills in English, both spoken and written.
  • Willingness to work flexible hours, including weekends and holidays.
  • Professional demeanor and appearance.
  • Attention to detail and commitment to accuracy.
Work Environment:
  • Ability to work both independently and collaboratively within a team.
  • Capable of managing high-volume service demands and sensitive situations effectively.
  • Physical demands include bending, twisting, lifting up to 25 lbs., standing for extended periods, and maintaining a fast-paced work style.
  • Proficient in navigating through office and busy areas, responding to visual and auditory signals.
  • Ability to tolerate second-hand smoke, noise, bright lights, and dust.
  • Fluency in the English language is required.


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