Executive Director of Luxury Pet Care Services

5 days ago


Los Angeles, California, United States The Wags Club Full time
Job Summary

We are seeking an experienced General Manager to lead our premier dog resort in Los Angeles.

About The Wags Club

The Wags Club is a unique, resort-style environment for dogs, offering luxurious care and experiences. As we expand our operations, we need a skilled leader to oversee daily activities, drive sales, and foster a positive team culture.

Key Responsibilities
  • Oversee daily operations, ensuring safety, enjoyment, and efficiency.
  • Apply business management skills to refine and perfect operations as we grow.
  • Buuild strong relationships with pet parents, delivering exceptional client experiences.
  • Lead hiring, coaching, and performance management to foster a positive staff environment.
  • Drive sales and enhance client communication to support revenue growth and brand presence.
Requirements
  • An experienced leader with a background in small business management or a similar environment, ideally in pet care, hospitality, or customer service.
  • A commitment to delivering outstanding service, ensuring every client and pet interaction reflects our dedication to excellence.
  • Strong organizational and communication skills to keep operations smooth and support a collaborative team environment.
  • A love for dogs (This is essential—you'll be surrounded by them every day).
What We Offer
  • Competitive Salary: $85,000 annually, plus monthly bonuses when revenue targets are hit.
  • Comprehensive Benefits: Medical, dental, and vision insurance.
  • Bring Your Dog to Work – Free Enjoy having your furry friend with you each day.
  • Career Growth Opportunities: As The Wags Club grows, you'll have the chance to advance within a dynamic, supportive company.

$85,000 per year, with opportunities for advancement and professional growth.



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