Healthcare Customer Service Representative

4 weeks ago


Mesa, Arizona, United States TEKsystems Full time
Job Description:

We are seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and patients through various communication channels.

Your primary responsibilities will include:

  • Assisting members and patients with their inquiries and concerns related to their accounts, insurance, billing, and appointment management.
  • Coordinating care among our members' care partners, including pharmacies, testing laboratories, specialists, and insurance providers.
  • Resolving technical issues and providing problem-solving support to our members.
  • Becoming proficient in navigating our systems, including RingCentral, Slack, G-Suite, Zoom, and our Electronic Medical Record System.

Main Details:

Pay: $19.25/Hour, increasing to $20.00/Hour once permanent

Schedule: Monday - Friday, 5:00am - 9:00pm (8-Hour shift)

Benefits:

  • Endless career advancement opportunities with a growing and upcoming company
  • Work in a brand new building in downtown Tempe
  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members
  • Competitive Medical, Dental, and Vision plans
  • Free memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • 100% life insurance and disability insurance
  • 401K Match

About TEKsystems:

We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company, committed to being an equal opportunity employer and considering all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



  • Mesa, Arizona, United States Ajilon Full time

    Ajilon **Job Summary:** We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Ajilon. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to patients and physicians, ensuring a positive experience for all interactions. **Key...


  • Mesa, Arizona, United States LHH Recruitment Solutions Full time

    Job OverviewWe are seeking a highly skilled and bilingual Healthcare Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our healthcare relations team, you will be responsible for providing exceptional customer service to patients and healthcare professionals while navigating complex healthcare systems.Key...


  • Mesa, Arizona, United States TEKsystems Full time

    Healthcare Customer Service Role OverviewAs a Healthcare Customer Service Representative at TEKsystems, you will play a vital role in managing phone and message inquiries from patients and their care partners. This includes navigating complex healthcare systems, addressing insurance and billing inquiries, and coordinating care among various stakeholders.Key...


  • Mesa, Arizona, United States Kelly Services, Inc. Full time

    As a Customer Service Representative at Kelly Services, Inc, you will be responsible for handling a high volume of inbound and outbound customer service calls. Your primary goal will be to provide exceptional customer service by resolving customer inquiries and issues in a timely and professional manner.Key responsibilities include:Responding to customer...


  • Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Mesa, Arizona, United States Matt Watson - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeAre you a people person with a passion for building strong relationships? Do you enjoy working with customers to understand their needs and provide solutions? If so, we may have the perfect opportunity for you!About the Role:As a Customer Relations Representative, you will be responsible for establishing and...


  • Mesa, Arizona, United States Delta Mechanical Inc Full time

    Job DescriptionDelta Mechanical Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to outbound and incoming telephone calls, responding to customer inquiries, and scheduling appointments.Key...


  • Mesa, Arizona, United States Delta Mechanical Inc Full time

    Job DescriptionDelta Mechanical Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their plumbing needs are met with accuracy, efficiency, and genuine care.Key Responsibilities:Act as a liaison between...


  • Mesa, Arizona, United States Juston Lisk - State Farm Agent Full time

    Job Summary:As a Customer Service Representative for Juston Lisk - State Farm Agent, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly motivated and customer-focused individual to join our team in Gold Canyon, AZ.Key Responsibilities:• Establish...


  • Mesa, Arizona, United States MESA EAST BOWL INC Full time

    Job OverviewMesa East Bowl INC is a bustling bowling center, offering an exciting work environment and opportunities for career growth.We are currently seeking a skilled Customer Service Representative to join our team.Salary InformationThe estimated salary for this position ranges from $28,000 to $38,000 per annum, depending on experience.Job...


  • Mesa, Arizona, United States FatCats Full time

    Job Title: Customer Service RepresentativeAbout the RoleAs a Customer Service Representative at FatCats, you will be responsible for delivering exceptional guest experiences from start to finish. Your tasks will include running a cash register, cleaning, grabbing bowling shoes, fetching prizes, and handling other duties to ensure our guests have a great...


  • Mesa, Arizona, United States EZCORP Full time

    Unlock Your Career Potential at EZCORPWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store...


  • Mesa, Arizona, United States Delta Mechanical Inc Full time

    Job DescriptionThis position is responsible for acting as a liaison between Delta Mechanical Inc. and our clients, advocating for their needs and providing product and service information to resolve any emerging problems.Key Responsibilities:Answering questions about our products and services.Processing purchase orders.Troubleshooting basic technical...


  • Mesa, Arizona, United States Express Employment Professionals Full time

    Job SummaryWe are seeking a highly motivated and dedicated Customer Service Representative to join our team at Express Employment Professionals of Mesa, AZ. As a key member of our team, you will be responsible for handling inbound and outbound calls, assisting students with inquiries related to financial aid and admissions for vocational and trade...


  • Mesa, Arizona, United States A1 Roofing Solutions Full time

    Job OverviewA1 Roofing Solutions is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through phone and email interactions.Key Responsibilities:Interact with customers to ensure delightful and...


  • Mesa, Arizona, United States Walgreens Full time

    Customer Service Associate Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales...


  • Mesa, Arizona, United States Home Depot Full time

    Job Summary:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities....


  • Mesa, Arizona, United States Jake's Unlimited Full time

    Job DescriptionWe are seeking enthusiastic individuals to provide exceptional customer service at Jake's Sweet Shoppe. If you have a passion for ice cream and enjoy interacting with customers, this is the perfect opportunity for you.Responsibilities:Greet customers warmly and provide friendly, prompt, and efficient service.Assist customers in choosing from...


  • Mesa, Arizona, United States Scott Frindell - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance...