Senior Field Service Mechanic/Technician
4 weeks ago
WMH is seeking a seasoned Senior Field Service Mechanic/Technician to join our elite team. As a key member of our maintenance team, you will be responsible for performing advanced diagnostics, repairs, and maintenance on a variety of material handling equipment.
Key Responsibilities- Advanced Diagnostics and Repairs: Perform complex diagnostics and repairs on material handling equipment, including forklifts, pallet jacks, and other machinery.
- Maintenance Excellence: Expertly identify and resolve mechanical, electrical, and hydraulic issues to ensure quick and effective resolutions. Conduct thorough preventive maintenance to guarantee equipment longevity and reliability.
- Mentorship: Provide guidance and training to junior technicians, fostering their development and ensuring high-quality workmanship, while sharing your expertise and promoting a culture of continuous improvement.
- Customer Service: Deliver exceptional customer service by effectively communicating with clients about the status and needs of their equipment.
- Detailed Documentation: Maintain comprehensive records of work performed, including parts used and labor hours, ensuring compliance with company standards.
- Safety Leadership: Promote and adhere to all safety regulations and standards, ensuring a safe working environment for yourself and others.
- Continuous Improvement: Stay abreast of the latest industry trends, technologies, and best practices to continually enhance your skills and knowledge.
- Diverse job sites.
- Weather-ready – wet, humid, hot, or cold.
- Embrace dust and noise.
- Experience: Minimum of 5 years of experience as a mechanic/technician in the material handling, automotive, or heavy equipment industries.
- Education: High school diploma or equivalent; technical or vocational training is a plus.
- Skills: Advanced mechanical, electrical, and hydraulic troubleshooting skills. Proficiency with diagnostic tools and equipment.
- Leadership: Strong leadership and mentoring abilities with a focus on team development.
- Customer Focus: Excellent communication and interpersonal skills with a strong customer service orientation.
- Physical Requirements: Ability to lift heavy objects, stand for extended periods, and work in various environmental conditions.
- Licenses/Certifications: Valid driver's license required; certifications in forklift maintenance and repair are highly preferred.
- Top-notch health insurance.
- Dive deep into comprehensive in-house exclusive technical training.
- Enjoy Paid Holidays, generous PTO to recharge and spend time with loved ones.
- Competitive pay with performance-based incentives.
- Gear up with a Tool Allowance (paid quarterly).
- Outfit yourself with provided uniforms (laundered weekly).
- PPE and Safety Shoes allowance.
- Stay connected with a Cell Phone Allowance.
- Cruise in style with a company van and fuel card.
- Secure your future with our retirement plan and Profit Sharing.
- Sign-on bonus opportunities await.
- Keep your work-life balance intact with flexible hours.
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